Legal
Cookie Policy
Last Updated: 8 May 2025 | Teratai AI | Kuala Lumpur, Malaysia
Cookies are small text files placed on your device when you visit a website. They help the site remember things like your preferences or how you're using it. This page explains what cookies Teratai AI uses, why, and how you can manage them. If you have questions, reach us at [email protected].
1. What Are Cookies
A cookie is a small data file stored in your browser. Each time you return to a site, your browser sends that file back, allowing the site to recognise you or recall a setting. Cookies are not executable — they cannot run code or carry viruses.
Websites use cookies for a range of purposes: keeping you signed in, remembering your preferences, understanding how pages are used, and serving relevant communications. You can control which cookies you allow; essential ones are needed for the site to work.
2. Cookies We Use
3. Third-Party Cookies
Some cookies on this site are set by third-party services we use. These include:
- Google Analytics — website usage data. Governed by Google's own privacy policy.
- Social media platforms — if you follow links to our social profiles, those platforms may set their own cookies.
- Advertising networks — if marketing cookies are active, an ad network may set identifiers to help with campaign measurement.
We do not have direct control over third-party cookies. You can manage them through your browser settings or the controls on each platform.
4. Cookie Duration
Session cookies
Deleted when you close your browser. Used for navigation and form security. No information is stored after your session ends.
Persistent cookies
Remain on your device until they expire or are deleted. Durations vary from 30 days (short-term preference) to 2 years (analytics identifiers). The exact duration for each cookie is noted in the type descriptions above.
5. Your Cookie Preferences
Use the controls below to choose which cookies you allow. Essential cookies cannot be turned off as they keep the site working. Your choices are saved to your browser.
Essential
Required for the site to work. Cannot be turned off.
Analytics
Help us understand how visitors use the site.
Marketing
Used to show relevant communications on other platforms.
Preferences
Remember your settings so you don't need to set them again.
6. Managing Cookies in Your Browser
You can also manage or delete cookies directly through your browser settings. The steps vary by browser — select yours below.
1. Click the three-dot menu (⋮) in the top-right corner.
2. Go to Settings → Privacy and security → Cookies and other site data.
3. Choose your preferred setting, or click See all site data and permissions to manage specific sites.
4. To clear existing cookies: Privacy and security → Clear browsing data → Cookies and other site data.
1. Click the hamburger menu (☰) in the top-right corner.
2. Go to Settings → Privacy & Security.
3. Under Cookies and Site Data, choose your preferred level or click Manage Data.
4. To remove all cookies, click Clear Data and tick the cookies option.
1. Open Safari → Preferences → Privacy.
2. Tick or untick Block all cookies as preferred.
3. To manage individual sites, click Manage Website Data.
4. On iPhone/iPad: go to Settings → Safari → Privacy & Security.
1. Click the three-dot menu (⋮) and go to Settings.
2. Select Cookies and site permissions → Cookies and site data.
3. Adjust your cookie preferences or block specific sites.
4. To delete cookies: Privacy, search, and services → Clear browsing data.
On mobile browsers, cookie settings are usually found in the browser's main settings menu under Privacy or Security. Note that blocking all cookies may affect how some parts of this site function.
7. Your Rights
You have the right to:
- Withdraw cookie consent at any time using the preference controls in Section 5 above.
- Request information about what personal data is held about you (see our Privacy Policy).
- Choose not to accept any non-essential cookies without affecting your ability to visit the site (though some features may work differently).
For any questions about cookies or how your data is used, contact us at [email protected].